RE: Story of An Angry Patient! | Actifit Report Number 1296!

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(Edited)

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You know clients (in your case patients) can be difficult at times. It is better to inform them about the fees before any procedures are done. This can be done with a touch of humour for the regular clients.

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You are right. If he was informed about the price beforehand, we wouldn't had the scene! As he did the cleaning before, it never occurred to me that I needed to inform him the price. He didn't ask either as I mentioned in the post. He had a price in his mind, and I had mine :D

Thanks for stopping by!

!BBH

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!LOLZ
And there was no meeting of the minds hence the reaction of the patient. Well, such is life.

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