RE: The Australia Post Experience
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I just got papers from Germany delivered to me by the Ecuadorian postal system. The content was from transactions of a house that we did in 2022, when my father had a stroke and we wanted to have everything settled just in case. I was highly surprised as those letters arrived at my place in Ecuador. I didn't know why they sent them to me, as I do have a postal address in Germany. And the dates on the three letters that were put into one covering envelope ranged from beginning to the end of 2023.
They got here. At least that. I had many different experiences with things not arriving ever, also within Ecuador - and this country is not quite as big as Australia.
I gave up on complaining. It's not worth it. When people don't want to take responsibility, they won't, in any way. Okay, it depends. Sometimes it's a matter of principle. Sometimes it's really about a lot of money. But most of the time I come to the conclusion that my time and nerves are worth more than $$$, and that I take my lessons and walk away.
And that is when we admit defeat, we let the bullies win ;)
I will be defiant and exercise my rights to the nth degree, in the context of postage. The burden was enormous, but I'll gladly carry it - to ensure that the corporate incompetence is "Working appropriately" and costing the maximum amount of resources.
There's more than one way to get my due recompense. :)
There is that game called "Postal" if inspiration is needed. I mean, inspiration for situations that require patience. A lot of patience. Just saying.
Postal 2 is one of my favourite games, it is a scathing cultural critique. So far ahead of its time!